Shipping policy

Last updated: June 2026

Thank you for shopping with Zen Leaf.

We are committed to providing a smooth and reliable delivery experience for our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during holidays, promotional periods, or due to high order volumes.

Shipping Times

Estimated delivery times within the United States:

Please note that shipping times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.

Promotional free shipping offers may be available from time to time.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

Zen Leaf is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team.

We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.

International Shipping

At this time, Zen Leaf primarily serves customers within the United States.

International shipping availability may change in the future.

If you have any questions regarding shipping, please contact us:

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